FAQ
You can learn more from our asked questions
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Internet Explorer
Press the “Alt” key. The following toolbar will open at the top of screen:
- Press “Tools” > “Delete browsing history”.
- On the screen that opens, select what you want to delete (the first 3 options are enough).
- Press, “Delete” and wait until the process is completed. Refresh your browser by pressing F5 and retry.
Google Chrome
- Press the marked button. Then press “Settings”.
- On the page that opens, select “Display advanced settings” at the bottom of the screen.
- Under “Privacy” select “Delete browsing information”.
- On the page that opens, press, “Delete browsing information”.
- Close your browser and then reopen.
Mozilla Firefox
- Press, “Tools” and then press, “Options”.
- Go to the “Privacy” tab and then press, “Clear now”.
- In the next window that opens, ensure “Browsing history” is checked.
- Press, “Clear private data now”.
Press the “Alt” key. The following toolbar will open at the top of screen:
- Press “Tools” > “Delete browsing history”.
- On the screen that opens, select what you want to delete (the first 3 options are enough).
- Press, “Delete” and wait until the process is completed. Refresh your browser by pressing F5 and retry.
Google Chrome
- Press the marked button. Then press “Settings”.
- On the page that opens, select “Display advanced settings” at the bottom of the screen.
- Under “Privacy” select “Delete browsing information”.
- On the page that opens, press, “Delete browsing information”.
- Close your browser and then reopen.
Mozilla Firefox
- Press, “Tools” and then press, “Options”.
- Go to the “Privacy” tab and then press, “Clear now”.
- In the next window that opens, ensure “Browsing history” is checked.
- Press, “Clear private data now”.
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